Terms and Conditions
Welcome to Lex Noel Jewels — a coastal-inspired jewelry brand rooted in timeless elegance and oceanic charm. Please read the following Terms and Conditions carefully before using our website or placing an order. By accessing our site or purchasing from www.lexnoeljewels.com, you agree to be bound by the terms outlined below, as well as our Return Policy and Shipping Policy.
If you do not agree to these terms, please do not use our website.
1. General Overview
Lex Noel Jewels (“we,” “us,” or “our”) operates www.lexnoeljewels.com. These Terms and Conditions govern all use of our site and services, including purchases, custom orders, and promotional activity. We reserve the right to update or modify these terms at any time, and such changes will be reflected with an updated "Effective Date" at the top of this page. Continued use of the site means you accept these changes.
2. Product Descriptions & Availability
We take great pride in handcrafting high-quality jewelry pieces inspired by the sea and designed for effortless luxury. While we strive to accurately display all product details, colors, and availability, slight variations may occur due to natural materials (e.g., pearls, shells) and screen resolution.
We reserve the right to limit quantities or discontinue products at any time without notice.
3. Orders & Payment
All prices are listed in USD unless otherwise stated or utilizing a currency converter. Payments are securely processed via accepted credit/debit cards and third-party payment gateways (e.g., PayPal, ShopPay).
Once an order is placed, it cannot be modified. Please double-check all order details before confirming your purchase.
4. Shipping
We offer domestic and international shipping. All timelines and carrier details can be found on our full Shipping Policy.
International Orders:
Buyers are fully responsible for any customs duties, taxes, VAT, or import fees that may apply once the package reaches the destination country. We do not have control over these charges, and they are not included in our shipping fees. Refusal to pay duties may result in your package being returned or destroyed by customs; Lex Noel Jewels is not liable for such outcomes.
5. Returns & Repairs
Your satisfaction means the world to us. Eligible items may be returned within a specified window under our Return Policy. Custom and made-to-order items are non-refundable unless defective.
Should an item arrive damaged, please reach out to us within 7 days of delivery for assistance. We reserve the right to determine eligibility for refunds or exchanges on a case-by-case basis.
6. Handmade Nature & Warranty Disclaimer
Lex Noel pieces are handmade, meaning slight imperfections or uniqueness may be present. This is part of the beauty and individuality of handmade jewelry.
We do not offer formal warranties, but we do stand behind the quality of our craftsmanship and will work with you in the rare case of an issue.
7. Intellectual Property
All content on this site, including logos, images, product names, descriptions, and designs, are the property of Lex Noel Jewels and may not be used, copied, or redistributed without explicit permission.
8. Privacy
By shopping with us, you agree to our Privacy Policy, which outlines how we collect and use your personal data. We value your privacy and will never sell or misuse your information.
9. Promotions, Sales & Discount Codes
Promotions and discount codes cannot be combined unless specifically stated. Sales are final on marked-down items. We reserve the right to cancel or adjust promotions at any time.
10. Limitation of Liability
Lex Noel Jewels is not liable for any indirect, incidental, or consequential damages that may arise from the use or inability to use our products or services, including but not limited to allergic reactions, shipping delays, or third-party service failures.
11. Agreement to Policies
By making a purchase on our website, you acknowledge and agree to these Terms and Conditions, as well as our Return Policy and Shipping Policy. We encourage you to read all linked policies prior to checkout to ensure a smooth and transparent experience.
12. Contact Us
If you have any questions about these Terms, please reach out to us at:
📩 lexnoeljewels@gmail.com
📍 Based in San Diego, California
We’re always happy to help — thank you for supporting small-batch, hand-crafted coastal treasures.